Shipping Information

We currently deliver to addresses in the United Kingdom, Germany and the United States. You can choose your delivery country at any time using the delivery-country selector in the header or footer.

Prices and the currency you are charged in are set by our store for the delivery country you select, and the same currency is used all the way through checkout.

• United Kingdom: free delivery on eligible orders over £100.
• Germany: free delivery on eligible orders over €150.
• United States: free delivery on eligible orders over $100.
• Delivery charges for orders below the free-delivery threshold are calculated and confirmed at checkout.

• United Kingdom: estimated delivery 5–7 business days.
• Germany: available delivery options and estimated timings are confirmed at checkout.
• United States: available delivery options and estimated timings are confirmed at checkout.
• Delivery estimates are not guaranteed delivery dates.
• Delivery may be affected by product availability, supplier processing, courier delays, public holidays or other circumstances outside our reasonable control.

• Orders may arrive in more than one shipment.
• Tracking information will be provided where it is available.

Please make sure your delivery address and contact details are complete and accurate before completing checkout. Incorrect details can delay or prevent delivery.

If your order is delayed or has not arrived, email info@grow-district.com with your name and order number and we will look into it for you.

For cancellations, returns and refunds, see our Returns & Refunds page. Please do not send returns to our registered office unless specifically instructed by our support team.